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HEAVY DUTY MAGNET (30mil)

RIGID - FOAMBOARD (3/16 or 3/8)

RIGID - COROPLAST (4mm)

INDOOR BANNER (10mil)

POSTERS (8mil)

OUTDOOR BANNER (13oz)

WINDOW CLING (7mil)

General:

1. What is the difference between raster and vector?

2. Which program do you recommend for best quality output of my order?

3. Do you print using any Spot or Pantone colors at OZOPrint?

4. What size are your Grommets? How far apart do you typically place them?

5. Do you offer double-hemming on any of your outdoor products?

6. Why does it take so long to upload files?

7. I have a small file that I need to have recreated in vector format for a large print - what do you recommend?

8. How can you offer such low prices?

9. How do I store my banner for later use? Is there any maintenance or cleaning required?

10. How many H-Stakes do I need for my sign?

11. Do you colormatch?

12. How should I care for and store my 30mil Car Magnets?

13. Can OZOPrint.com dropship to my customers?

14. What is the best way to install my OZOPrint order?

15. Why is the ink chipping off the edges of my rigid prints?

16. What do you recommend to clean smudges or gunk off of my banner or yard signs?

File Setup:

1. What file types does OZOPrint accept?

2. What resolution or size should I create my artwork to ensure the best output?

3. When should I scale down my artwork?

4. Should I include any fonts with my files?

5. Should I include crop marks on my artwork so OZOPrint knows were to cut?

6. I love borders on my banners and yard signs, but will that be a problem?

7. What is overprint, and how can it ruin my file?

8. What is rich black and how can I get it?

9. What is overprint, and how can it ruin my file?

10. Do I need bleed for my files?

11. What color mode should my files be?

12. If my files are in Illustrator and my artwork clearly has the required bleed necessary for your rigid substrate guidelines, why do I still get an email asking me to upload new files with correct bleed?

13. Are there any color issues to consider when setting up my files for Coroplast, Foamboard, or Magnet Substrates?

14. My file contains a transparency, will it print OK?

15. May I submit multiple artwork for a single OZOPrint order?

16. What settings should I use to create my PDF in Adobe Illustrator?

17. I am making a double sided directional sign with arrows. What do I need to consider to make sure the sign comes out correctly?

Shipping:

1. How will you ship my banners and signs?

2. My yard signs arrived, but my H-stakes have not.

3. Where will my OZOPrint Order ship from?

4. Why do some of these shipping charges seem so high?

 
 
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