No. Our shipping service, UPS, will not ship to PO Box addresses and therefore, we cannot ship to a PO Box.
2. Does OZOPrint offer split shipments for the same order?
You cannot ship one order to two different places. For example, job number B55555-001 and B55555-002 will get a shipping address each but job number B55555-001 cannot ship to two different places.
3. Can OZOPrint drop ship a package to my customer?
Yes. We can drop ship a package to your customer. Email us your from address within 2 hours of order placement to shipping@ozoprint.com, include your order number and date order was placed.
4. Does OZOPrint . offer a pricing or weight guide for shipping?
We do not provide a pricing or weight list but you may get immediate shipping pricing on our website when placing an order.
5. What type of shipping services does OZOPrint use?
We currently only use UPS to ship our packages.
6. Can I use my own shipping account?
Unfortunately at this time, we do not offer that option. All orders must be shipped out using our OZOPrint . shipping account.
7. Does OZOPrint provide special boxing if requested?
We cannot split a job into mutiple boxes. Our standard double corrugated boxes will be used to ship your orders.
8. Does OZOPrint combine shipments?
No, we do not combine shipments because each order is processed on its own.
9. Does OZOPrint provide shrink wrapping?
We do not provide shrink wrapping as a service.
10. If I am outside the US, am I responsible for paying UPS the custom fees (ie: taxes, duties, etc.) on shipping?
Yes. All international customers are responsible for paying the custom fees (ie: taxes, duties, etc.) to UPS upon receiving the order. OZOPrint . will only charge our customers for shipping fees.
11. What if I have my address wrong?
Any packages returned or re-routed in the event that the incorrect address is provided are subject to reshipment fees.
